Promotions

Detailed description of the e-commerce lifecycle events related to the customer's interactions with the product-related promotions/offers.

Events related to viewing or clicking of promotions help you get useful information on how the customers are interacting with the product offers within your website or mobile app.

Promotion Viewed

This event is fired whenever a user views a website promotion or offer. The following properties are supported by this event:

Property NameTypeDescription of the Property
promotion_idStringContains the ID of the promotion
creativeStringContains the creative details of the promotion
nameStringContains the name of the promotion
positionStringContains information about the promotion’s position on the website/app

An example of the Promotion Viewed event is as shown:

rudderanalytics.track("Promotion Viewed", {
promotion_id: "promo1",
creative: "banner1",
name: "sale",
position: "home_top",
})

Promotion Clicked

This event is fired whenever a visitor clicks on a promotional offer on the website or mobile app. The following properties are supported by this event:

PropertyTypeDescription of the Property
promotion_idStringContains the ID of the promotion
creativeStringContains the creative details of the promotion
nameStringContains the name of the promotion
positionStringContains information about the promotion’s position on the website/app

An example of the Promotion Clicked event is as shown:

rudderanalytics.track("Promotion Clicked", {
promotion_id: "promo1",
creative: "banner1",
name: "sale",
position: "home_top",
})

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