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For more information on sending events via the RudderStack Cloud mode, refer to the RudderStack Connection Modes guide.

Find the open source transformer code for this destination in the GitHub repository.

Getting started

To enable sending data to ProfitWell, you will first need to add it as a destination in RudderStack. Once the destination is enabled, events from our SDKs will automatically start flowing to ProfitWell.

Before configuring ProfitWell as a destination in RudderStack, make sure that the source platform is supported by ProfitWell by referring to the following table:

Connection ModeWebMobileServer
Device modeSupported--
Cloud modeSupportedSupportedSupported

Once you have confirmed that the source platform supports sending events to ProfitWell, follow the steps below:

  • From your RudderStack dashboard, add the source. From the list of destinations, select ProfitWell.
  • Assign a name to the destination, and click on Next. You will then see the following Connection Settings window:

Connection Settings for ProfitWell

Connection Settings

To successfully configure ProfitWell as a Cloud Mode destination, enter the following connection settings:

  • Private API Key: Enter your ProfitWell private API key here. To obtain the Private API Key, log into your ProfitWell account. Then, navigate to the Account Settings - Integration option. Here, you can get your API key under API Keys/Dev Kit, as shown in the following image:

To send events to ProfitWell via the Cloud Mode, you don't need to enter the Public API Key.

  • Finally, click on Next to complete the setup. ProfitWell should now be configured and enabled as a destination in RudderStack.

Identify

The identify call lets you create or update a subscription for a particular user.

A sample identify call is as shown:

rudderanalytics.identify(
  "user0001",
  {
    planId: "Starter",
    email: "axel@testmail.com",
    planInterval: "month",
    effectiveDate: 1630645519,
    planCurrency: "USD",
    subscriptionAlias: "starter_axel",
    value: "2000",
    name: "Axel Rose",
    age: 25,
    phone: "+911234665544",
  },
  {
    externalId: [
      { type: "profitwellSubscriptionId", id: "pws_psqfbi9zODBB" },
      { type: "profitwellUserId", id: "pws_MS2g4ON214dU" },
    ],
  }
);

RudderStack passes the fields profitwellUserId and profitwellSubscriptionId as externalId.

Note that:
  • The externalId of type profitwellUserId is mapped to ProfitWell's user_id field.
  • The externalId of type profitwellSubscriptionId is mapped to ProfitWell's subscription_id field.

Identify Mapping

This section lists the various criteria for mapping RudderStack fields to ProfitWell fields.

The following table lists all the supported fields for Creating Subscriptions with their relative mapping to the ProfitWell fields:

RudderStack FieldProfitWell Field
userIduser_alias
subscriptionAliassubscription_alias
emailemail
planIdplan_id
planIntervalplan_interval
planCurrencyplan_currency
statusstatus
valuevalue
effectiveDateeffective_date

The following table lists all the supported fields for Updating Subscriptions with their relative mapping to the ProfitWell fields:

RudderStack FieldProfitWell Field
planIdplan_id
planIntervalplan_interval
valuevalue
statusstatus
effectiveDateeffective_date

While creating a subscription, if effectiveDate is not provided in the identify call, then RudderStack takes the date from the event call's originalTimestamp.

For more information on using these fields, refer to the ProfitWell documentation.

RudderStack discards the identify event in the following two scenarios:

  • For a given profitwellUserId, a user account is not found in ProfitWell.
  • For a given profitWellUserId, a profitwellSubscriptionId is not found.

If you provide a userId(mapped to user_alias in ProfitWell) or a subscriptionAlias (mapped to subscription_alias) in the identify call, a new user subscription is created if it is not already present.

FAQs

Where do I get the API Key for ProfitWell?

To obtain your ProfitWell Private API Key, log into your ProfitWell dashboard. Navigate to the Account Settings - Integration option. Here, you can get your API key under API Keys/Dev Kit, as shown in the following image:

Contact us

In case of any issues while configuring or using ProfitWell with RudderStack, you can contact us or start a conversation in our Slack community.

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